Knowledge base

Delivery

The cold chain, explained

Cold is the only preservative we use. Keeping your juice cold from our press to your fridge is the whole job, and here is how it works. In our kitchen. Bottles are chilled the moment they are filled and sealed. They stay in the cold until the courier is at the door. In the box. Bottles are wrapped so they cannot knock, stood upright, and packed with ice packs in an insulated box. A snug box stays cold far longer than a loose one, so we size the box to the order. On the road. Lagos deliveries usually go with our own riders, so the box is out of the cold for the shortest possible time. Elsewhere in Nigeria, we book a courier and mark the box fragile and keep cool. For international orders we use air freight rather than sea, for the same reason. At your door. This is the part only you can do. Move the bottles into the fridge as soon as you receive them. A box left in a hot car or a sunny hallway for a few hours undoes everything above. If your box arrives warm. Do not drink it and do not throw it away. Message us on WhatsApp at 08133271058 with your order number and a photo. We would rather replace a pack than have you drink something that is not right.